Accessible Adventures: Your Essential Planning Links
Travelling by train is a wonderful way to explore Britain’s coastlines, cities, and countryside. And while planning an accessible adventure can involve a few more considerations, having the right information at your fingertips makes the whole process smoother and more enjoyable.
That’s why we’ve brought together a collection of trusted resources, tools, and links to help you feel fully informed when planning your next rail adventure. From accessibility advice and station maps to assistance services and local insights, these tips will support you every step of the way.
Start with trusted accessibility advice
If your just stating your journey planning, Tourism for All is one of the UK’s leading resources for accessible travel. They offer independent advice, guides, and listings to help you discover accessible attractions, accommodation, and things to do across the country.
This can be a great starting point for choosing a destination before looking at train routes and accessible travel options.
Use Passenger Assist to plan support for your journey
Passenger Assist is a free service available across Britain’s rail network, making it easier for disabled passengers and people with additional needs to get support at stations and on trains. You can request help such as:
- Assistance boarding or alighting trains
- Guidance navigating stations
- Support with luggage
- Help transferring between platforms or trains
You can book support by app, online, or by phone and while advance booking is highly recommended, you can request assistance on the day too.
Find out more about Passenger Assist & how to book here.
Check station accessibility in advance
Every station in Britain has its own accessibility features, and it’s helpful to know what to expect before you arrive. The National Rail station directory provides:
- Step free access information
- Details of lifts, ramps, and accessible toilets
- Staffed hours
- Platform layouts
- Station maps and photos
- Alternative accessible routes, if needed
Search for any station in Britain here.
Many community rail partnerships and train operators also publish local accessibility guides or videos, which can help you visualise the station environment ahead of time. Find your nearest community rail partnership here.
Use journey planning apps that include accessibility features
Several rail apps now include step free routing, real time train running, or clear accessibility information. Helpful tools include:
- National Rail app – for live departure boards and alerts
- Trainline app – offers platform information, railcard details, and optional mobility preferences
- Passenger Assist app – to book assistance directly
Not all apps cover everything, so using a combination can give the best experience.
Look for quieter travel times
If you prefer to avoid crowds or sensory overload, quieter travel times can make a big difference. You can generally find crowd level indicators or train occupancy estimates on major train operators websites. Be sure to check their website or app before booking. You can find a list of all the train companies in Britain here.
Make the most of railcards and discounts
If you’re eligible, a railcard can save you up to 1/3 on most rail fares. Popular options include:
- Disabled Persons Railcard (for disabled travellers and a companion)
- Senior Railcard
- Family & Friends Railcard
- Two Together Railcard
Explore discounts and eligibility here.
Some operators also offer free or discounted travel for personal assistants or carers. Be sure to check with your local train company.
Plan accessible stops along the way
Once you know your route, you can use attraction websites and local tourism boards to check:
- Step free entrances
- Accessible toilets
- Quiet spaces or sensory-friendly features
- Companion/PA policies
- Nearby accessible walking routes
- Accessible cafés and rest points
Visit Britain and local destination websites often provide extra detail for popular spots. See Visit Britain’s Accessibility Guide here.
Reach out for advice if you need it
If you’re unsure about anything, from assistance to route planning, help is always at hand. You can contact:
- National Rail Enquiries (24/7)
- Your local train operator’s accessibility team
- Tourism for All and Visit Britain for wider travel guidance
- Community rail partnerships for local insights
- Passenger Assist for journey support
With the right tools and support, train travel can open the door to fantastic days out across Britain. From coastal views to heritage towns, scenic countryside journeys to bustling cities. Accessible adventures are waiting.
Find inspiration for your next accessible adventure here.
